Family, friends & support members resources
Welcome to the family, friends & support members page — a space created for the extended village that surrounds every student. Whether you’re a grandparent, sibling, neighbour, family friend, or mentor, your support can make a lasting difference. This page provides tools, training, and understanding to help you recognise stress, respond with empathy, and connect families to the right support systems.
Understanding your role in support
Every child’s circle of care extends beyond their home. Friends and family members play a powerful role in: • Noticing when a student or caregiver is struggling. • Offering practical or emotional support. • Encouraging them to seek professional help early. • Being a safe and trusted person to talk to.
You don’t have to have all the answers — you just have to care, listen, and guide. This page will help you learn how.
Mental health & wellbeing support
If someone you care about is struggling — whether it’s a student, teacher, or parent — these organisations can help:
https://www.kidshelpline.com.au
Helping a student in school
If you notice a child struggling at school — emotionally, socially, or academically — you can help by:
Supporting families through stress
Families under pressure often need empathy, not advice. You can make a difference by:
https://raisingchildren.net.au
https://www.relationships.org.au
Learn how to support
If you’d like to learn how to better support students and families, these free online courses and toolkits are available:
https://learning.emergingminds.com.au
Be part of the psua support network
PSUA believes strong communities protect strong futures. If you’re part of a student’s or family’s life — you’re already part of the change. Join our network to stay informed and involved:
Remember
You don’t need to be an expert to make a difference. Just being present, patient, and kind can change a child’s world. Together, we can create safer, more connected communities where no student or family feels alone.
PSUA – Standing with families, friends, and every supporter who helps protect Australia’s future.