Teacher aides & support staff resources
Welcome to the Teacher Aides & Support Staff Resources page — created to recognise and support the incredible individuals who keep classrooms running every day. Teacher aides, inclusion support workers, and administrative staff are the foundation of an inclusive and functioning education system, yet their contributions are often overlooked. PSUA is committed to ensuring every support worker is valued, trained, protected, and heard.
Your role matters
Teacher aides and school support staff play a vital role in:
• Supporting students with diverse learning, behavioural, and medical needs.
• Assisting teachers with classroom management and individualised learning plans.
• Building strong relationships that help students feel safe and seen.
• Creating inclusive environments where every child can thrive.
Your work changes lives — and PSUA stands beside you to ensure that work is properly recognised.
Professional training & development
• Department of Education (QLD) – Training and role guidelines for teacher aides and school officers:
🔗 https://education.qld.gov.au/working-with-us/school-careers/teacher-aide
• Queensland College of Teachers (QCT) – Standards and professional learning for support staff:
🔗 https://www.qct.edu.au
• TAFE Queensland – Courses and certificates for teacher aides and education support:
🔗 https://tafeqld.edu.au
• Australian Teacher Aide Association (ATAA) – Professional learning, recognition, and national standards:
🔗 https://www.australianteacheraide.com.au
• Inclusive Education Toolkit (Department of Education QLD):
🔗 https://education.qld.gov.au/students/inclusive-education
Mental health & wellbeing support
• Be You – Mental health support for educators and classroom staff:
🔗 https://beyou.edu.au
• Beyond Blue – Workplace wellbeing and burnout support:
🔗 https://www.beyondblue.org.au
• Lifeline (13 11 14) – Crisis and emotional support:
🔗 https://www.lifeline.org.au
• Education Support Australia – Confidential counselling and wellbeing programs for school staff:
🔗 https://www.educationsupportaustralia.org.au
• Headspace Work & Study – Support for education workers facing stress or career changes:
🔗 https://headspace.org.au/workandstudy
• Smiling Mind – Mindfulness and mental fitness for staff and students:
🔗 https://www.smilingmind.com.au
Rights, safety & workplace conditions
• Fair Work Ombudsman – Pay, breaks, and award information for education support staff:
🔗 https://www.fairwork.gov.au
• WorkSafe Queensland – Reporting incidents and ensuring safe workplaces:
🔗 https://www.worksafe.qld.gov.au
• Safe Work Australia – National standards for psychological and physical safety in schools:
🔗 https://www.safeworkaustralia.gov.au
• Queensland Department of Education – Workplace wellbeing, EAP, and safety contacts:
🔗 https://education.qld.gov.au/working-with-us/health-safety-wellbeing
• Employee Assistance Program (EAP) – Free confidential counselling for staff:
🔗 https://education.qld.gov.au/working-with-us/health-safety-wellbeing/eap
Resources for classroom & inclusion support
• AllPlay Learn – Strategies for supporting neurodiverse and disabled students:
🔗 https://www.allplaylearn.org.au
• Autism CRC – Evidence-based inclusion tools and training:
🔗 https://www.autismcrc.com.au
• Student Wellbeing Hub – Resources on supporting emotional safety in schools:
🔗 https://studentwellbeinghub.edu.au
• eSafety for Schools – Online safety education tools for classroom support:
🔗 https://www.esafety.gov.au/educators
• Positive Partnerships – Training for supporting students with autism and learning differences:
🔗 https://www.positivepartnerships.com.au
• Respectful Relationships Education – Promote safety, respect, and inclusion:
🔗 https://education.qld.gov.au/curriculums/students/respectful-relationships
Psua commitment to you
PSUA advocates for:
✅ Proper recognition and fair pay for teacher aides and education support staff.
✅ Access to ongoing training and mental health support.
✅ Smaller class sizes and more staffing to reduce workload stress.
✅ Independent oversight of school complaints and workplace conduct.
You are the hands, hearts, and voices behind inclusive education — and you deserve to be supported.
Remember
You’re not “just” support staff — you’re an essential part of the education team.
Every student’s success depends on the patience, care, and skill you bring to the classroom.
PSUA stands beside you to ensure your voice is heard and your work is respected.
Together, we’re lifting the standard — for teachers, aides, and every student in Australia.