💛Need Help or Someone to Talk To?
URGENT? Need help now?
Call Lifeline 13 11 14
Kids Helpline 1800 55 1800
Parentline 1300 30 1300
Carer Gateway 1800 422 737
If you or someone you know is struggling — whether it’s a student, parent, teacher, or carer — support is available right now.
No one should face school stress, discrimination, or burnout alone.
For children and young people, Kids Helpline is available 24/7 on 1800 55 1800 or at kidshelpline.com.au — offering free, confidential counselling for anyone aged 5 to 25. Headspace also provides youth mental health and wellbeing support on 1800 650 890, or via online chat at headspace.org.au.
Parents and carers can reach out to Parentline on 1300 30 1300 (QLD & NT) or 1300 130 052 (NSW & national), offering practical guidance and emotional support for parenting challenges, education issues, or family stress. Carer Gateway is available on 1800 422 737, connecting carers to free counselling, financial advice, and respite support. You can also contact Carers NSW directly on 02 9280 4744 for local programs and advice.
For educators, school staff, and teacher aides, each state offers free Employee Assistance Programs (EAP). In Queensland, education staff can access confidential counselling 24/7 on 1800 604 640 via the Department of Education’s wellbeing program (education.qld.gov.au).
If you’re in emotional distress or need crisis help, Lifeline is always open on 13 11 14, while Beyond Blue offers 24/7 mental health support on 1300 22 4636 or online at beyondblue.org.au. Black Dog Institute provides evidence-based mental health resources for families, carers, and workplaces at blackdoginstitute.org.au.
For Aboriginal and Torres Strait Islander people, 13 YARN offers culturally safe crisis support on 13 92 76, and for anyone affected by suicide, the Suicide Call Back Service can be reached on 1300 659 467.
No matter your role — parent, student, carer, teacher, or advocate — remember: help is here, and you are not alone.